dmClub: Satisfaction Guaranteed

dmClub is committed to being one of the best telecoms companies in the world: when you buy a dmNumber we guarantee your satisfaction.

Listening to you - our customers - has made one thing clear: that your communications needs are unique, and that, in many cases, the best way for you to see if dmClub's service fits is to try it. We're confident that having tried us, you won't want to go anywhere else.

When you need product support just give us a call, and talk to one of our trained customer support staff. We always respond to messages, and our support staff speak daily to our operations, product management and product development departments, making sure that the customer's voice is heard.

We want you to be able to try a dmNumber without feeling that there is any risk. If you do not like your dmNumber for any reason, you can have all your money back, providing the following conditions are met:

• You have incurred usage charges of less than £5
  (if you have more then we will deduct the usage from the refund).
• You paid within 7 days of ordering
• You notify us within 14 days of ordering the product

This does not diminish or over-ride any other rights that you have under UK commercial law, and any credit card law/terms of service.